Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how EduGlobe9 ("we", "us", or "our") collects, uses, and protects your information when you use our website and services at eduglobe9.com (the "Service"). By using the Service, you agree to the practices described here.
1. Information we collect
- Account information: your name, email address, and password (stored securely as a hash).
- Learning data: course enrollments, practice attempts, scores, submissions, and progress.
- Payment information: processed by our payment providers; we do not store full card details.
- Technical data: IP address, browser type, device information, and usage logs.
2. How we use your information
- To provide, maintain, and improve the Service and your learning experience.
- To process payments, subscriptions, and send transactional emails.
- To personalize study plans, recommendations, and analytics.
- To respond to support requests and communicate important updates.
- To detect, prevent, and address security or technical issues.
3. Sharing of information
We do not sell your personal information. We share data only with service providers that help us operate the Service (for example, payment processors, email and hosting providers), and only as needed to deliver the Service or comply with the law.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings.
5. Data security & retention
We use appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS) and hashed passwords. We retain your data for as long as your account is active or as needed to provide the Service and meet legal obligations.
6. Your rights
You may access, update, or request deletion of your personal data by contacting us. Depending on your location, you may have additional rights under applicable data-protection laws.
7. Children's privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
9. Contact
Questions about this policy? Email support@eduglobe9.com.